Step 1: Information - We will take all of the information that we need to complete the documentation for prearrangement, as well as what will be required at the time of need. We can either accept this over the phone, online, or in person, or we can forward you the necessary information.

Step 2: Documentation - Once we receive the information and you have decided on the services that you wish to prearrange, we will send you two copies of our contract in the mail with the form required to open your trust or insurance account. Our funeral directors will assist in understanding all of your options and answer any questions. 

Step 3: Trust or Insurance Account - Once we have received your signed documentation and payment, we'll deposit your payment into trust with Assurant Life of Canada or another Canadian financial institution within 5 business days. Within 30 business days, you will receive confirmation of the deposit.